Theme support
Support
Support for Kova Themes themes comes from the person who built them. Send the form below and you will have a reply within two business days — usually the same day, and never a copy-paste answer.
- Reply time
- Within two business days
- Hours
- Monday to Friday
- Language
- English
- Critical bugs
- Fixed as a priority
Read this first
The documentation answers most questions faster than we can. If a page there assumes knowledge you do not have, that is a fault in the page — say so in the form and it gets fixed.
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Getting started
The first hour with the theme, in the order the settings actually matter.
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Installation
Adding the theme to a store, previewing it, and publishing when you are ready.
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Theme settings
Every global setting, what it changes, and where it shows up.
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Troubleshooting
The problems that come up most, and what fixes each one.
Contact support
One form, one inbox, one person reading it. Everything you send is used to answer your request and nothing else.
Your request is with us. An acknowledgement carrying your reference is on its way to your inbox, and a reply from a person follows within two business days.
Some of those details did not come through. Check your email address, store URL, and description, then send the form again.
Something went wrong on our end and the request was not sent. Try again in a moment, or email [email protected] directly.