FAQ

An accessible accordion with measured-height open and close animation. Each question block carries a question and an answer.

Merchant-addable
Yes
Settings
22
Block types
1
Max blocks
12
File
sections/faq.liquid

Used by default on: page.faq

Screenshots pending

Captures for FAQ at desktop and mobile widths are generated from a live store by npm run shots. They appear here automatically once that has run.

When to use it

Product pages, a dedicated FAQ page, and anywhere a predictable objection needs answering.

Setting it up

  1. Add the section and write the heading and subheading.
  2. Choose whether the first question opens by default — it is on by default, which helps people see the pattern.
  3. Add a Question block per entry.
  4. Set Color and Padding.

Where the content comes from

Blocks own the questions and answers.

Notes and cautions

  • Answer the objection, do not deflect it. An FAQ that avoids the shipping cost question makes the shipping cost look worse.

Section settings

Every setting on the section itself, in the order it appears in the theme editor. Group headings match the editor's own grouping.

Content

EyebrowText
ID
eyebrow
Default
The details
HeadingText
ID
heading
Default
Care, considered
Heading sizeDropdown
ID
heading_size
Default
Medium
  • Smallsmall
  • Mediummedium
  • Largelarge
Body textText
ID
subheading
Default
Everything you need to know about our formulas, rituals, and delivery.
Content alignmentDropdown
ID
header_alignment
Default
Left
  • Leftleft
  • Centercenter
Support link labelText
ID
link_label
Support linkLink
ID
link_url
Shown when
link_label is set
Open first question by defaultCheckbox
ID
open_first
Default
On
Shorten long answersCheckbox

Answers longer than a few lines are trimmed, with a link that opens the full answer over the page.

ID
trim_long_answers
Default
On
Add FAQ structured dataCheckbox

Describes the questions for search engines. Only one FAQ section per page can supply it, so turn it off on a second section or when an app already adds it.

ID
enable_structured_data
Default
On

Media

Show imageCheckbox
ID
show_image
Default
On
ImageImage

4:5 aspect ratio recommended. A placeholder shows until you add an image.

ID
image
Shown when
show_image
Desktop image ratioDropdown
ID
desktop_image_ratio
Default
Portrait
Shown when
show_image
  • Portraitportrait
  • Squaresquare
  • Landscapelandscape
Mobile imageImage

Optional. Uses the desktop image when empty.

ID
mobile_image
Shown when
show_image
Mobile image ratioDropdown
ID
mobile_image_ratio
Default
Same as desktop
Shown when
show_image
  • Same as desktopsame
  • Portraitportrait
  • Squaresquare
  • Landscapelandscape

Appearance

Background illustrationDropdown

Tints with the color scheme and sits behind the content.

ID
background_artwork
Default
Botanical
  • Nonenone
  • Botanicalbotanical
  • Leafleaf
  • Mushroomsmushrooms
  • Dropletsdroplets
  • Sun and flowerssun
Color schemeColor scheme
ID
color_scheme
Default
scheme-3
Show entrance animationCheckbox

Uses the theme's animation style and respects reduced motion.

ID
enable_entrance_animation
Default
On

Spacing

Top paddingSlider
ID
padding_top
Default
96
Range
0px to 160px, in steps of 4px
Bottom paddingSlider
ID
padding_bottom
Default
96
Range
0px to 160px, in steps of 4px

Blocks

Blocks are added, reordered, duplicated, and removed inside the section. Each type has its own settings.

Question question

QuestionText
ID
question
Default
Which skin types are your formulas made for?
AnswerRich text
ID
answer
Default
<p>Our formulas are designed for a range of skin types. Review each product's details and patch test before introducing it to your routine.</p>